Support for setup, onboarding and operational continuity
RadioAI DJ support is designed around one goal: helping stations launch faster and operate more confidently once the product is in daily use.
Support can help with
- Initial platform setup and station profile alignment
- Show configuration, presenter logic and workflow guidance
- Subscription scope clarification and resource planning
- Operational troubleshooting during rollout or expansion
The platform is tailored for Romanian market needs, including Romanian-language voices and Romania-focused news workflows where the subscription level includes them.
Commercial onboarding support
Support also helps stations understand which tier fits their format, how to plan rollout across different shows and how to align operational usage with the most appropriate commercial structure.
Best way to prepare a support request
- Describe the show or workflow affected.
- Explain the expected output versus the current result.
- Include any screenshots, logs or timing notes available.
- Mention the active subscription tier and station context.
Support and commercial onboarding will evolve together with the public release flow.